#2354 – PayPal payment hard to track

Posted in ‘Taxi Booking for Joomla’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Friday, 04 August 2023 15:26 BST
Marko
Taxi Booking recurring updates Annually, Stripe for Taxi Booking
 Hi

I have taxi booking on joomla 3

I have big trouble to track paypal payment for Adds conversions campagins. I manage track stripe and cash paymant when booking is done but not paypal.

In reality I just want track conversions, for cash payment - Thank you page working- , but for Stripe or Paypal is useless.

From Stripe payment manage to redirect to Thank you page somehow but url is all other but SEF Url /thank-you

Problem is PayPal.
Because when customer use Paypal he get wrong redirection back on page.
I have Taxi booking Installed on subdomain taxi.maypage.com after pay pal payment customers get redirected from PayPal to main maypage.com and not on subdomain, this is wrong not only for tracking but also for customers, because he get confused.
Can you help. Thank you
 
Tuesday, 15 August 2023 16:27 BST
martso
SumUp for Taxi Booking J4
Hi Marko,
unfortunately, we can't do anything about this as payments are redirected to the respective websites and after that redirection, we have no control over what happens next. Those payment gateways send IPNs (Instant Payment Notifications) that are coming behind the scenes. You can ask PayPal how you can redirect to the Subdomain instead of the main domain.

I hope this helps.
Kind regards.
 

Please rate this ticket

Help us improve our support services by rating this ticket from one to five stars, according to how much you are satisfied from the handling of this ticket, one being not satisfied and five being very satisfied.

KANEV Web Development limited is not affiliated with or endorsed by the Joomla Project or Open Source Matters.

KANEV Web Development limited is registered in England and Wales #8902407