#2719 – Paypal not taking payments

Posted in ‘Taxi Booking for WordPress’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Thursday, 05 September 2024 18:42 BST
Starrcaretrans@gmail.com
 We got an order and the person went to pay thru PayPal and a error message came up to try back later. How can this be fixed ASAP?
 
Thursday, 05 September 2024 18:54 BST
martso
Joomla LMS Free
Hi there,
This sounds like a PayPal issue with their payment portal and not connected to Taxi Booking.
If you can send us some screenshots or screen video we can investigate further.
Honestly, we haven't heard of such problem in the past.

Kind regards.
 
Thursday, 05 September 2024 19:43 BST
Starrcaretrans@gmail.com
Attached is what you get when you try to book a trip.

On the taxi booking for payments all you have to enter is the email address that is associated with PayPal correct to take the online payment? Does the Sandbox need to be checked?
 
Thursday, 05 September 2024 19:53 BST
martso
Joomla LMS Free
Hi,
I don't see an attachment. Please use short names for the images you attach.
Only email for PayPal and Sandbox (test) should be set to No.

Kind regards.
 
Thursday, 05 September 2024 20:37 BST
Starrcaretrans@gmail.com
Okay, thank you I guess I will try again in a few minutes to retry the booking.
 
Thursday, 05 September 2024 20:43 BST
Starrcaretrans@gmail.com
Just got the same message again on retry.

Things don't appear to be working at the moment. Please try again later.
 
Friday, 06 September 2024 07:58 BST
martso
Joomla LMS Free
We have replied to your private ticket.
Please check your PayPal settings and if your PayPal account has been activated and can receive payments in USD.

Kind regards.
 
Friday, 06 September 2024 14:29 BST
Starrcaretrans@gmail.com
Thank you... found the issue it's on PayPal side.

Appreciate the help.
 
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