#1265 – Email when status of the order is changed or driver assigned not sent

 Hi Marian, there is three bugs:
1. If status of the order changed to confirmed mail is not sent
2. When driver is assigned the mail is not sent to anyone, neither the driver nor the client,
3. If status is changed to "rejected" or "waiting" the email is sent but the language of the mail is different from the language of the client and from the initial order confirmation mail.

Serge.

May be it is because of the update from 3.7.2 to 3.7.3 ?

Hi Serge,

Please send us the Order details (Order reference #) so that we can debug properly, also please send us Temporary FTP details with Backend access in a private ticket.

Thanks a lot
Ronniee

Hi Ronniee, ftp details are same as lust time.

Hi, Ronniee, for instance the order on our test site, number 594041def000a
When I change status to "Rejected", customer receives the email but in french language.
When I change status to "Waiting", customer receives the email in french.
When status to "Confirmed" no email at all,
When assigning driver, no emails at all.
When change status to "Archived", the email asking for a review is in English, but should be in language of the previous customer orders.

Serguei.

Hi Ronniee, do you have some news about this bug?

Hi Serguei,

We were working to fix those, we will release a new version of TaxiBooking soon.

Thanks a lot
Ronniee

Hi Serguei,

Sorry for a little delay, I have uploaded fixes to your test website, I have submitted a test order #59886fbfdc314 and received all the emails in Order language (not in website default language). And, from now, review request email should also be in Order language, please check on your side once more.

Thanks a lot
Ronniee

Hi Ronniee,
I see you tested emails sending.
Please notice that I've changed configuration in System>Configuration>Server> Email settings> Email server.
Before value of the field Email server was "PHP Mail", now it is "Sendmail", I don't know if it has some importance, I just informing you.
The difference between "PHP Mail" and "Sendmail" is that with "Sendmail" email are sent (however emails are not in Order language), while with "PHP Mail" emails are not sent at all.

Serge.

If PHP Mailer can't send emails, that is your mail server issue, nothing to do in TaxiBooking, I have submitted 2 test orders and changed statuses from backend order details screen, all emails were in correct order language. Please test with new orders again.

Thanks a lot
Ronniee

I've tested in both modes (PHP Mailer and Sendmail) it works fine.

Thank you!