#1306 – I want refund

Posted in ‘Taxi Booking for Joomla’
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Thursday, 17 August 2017 01:31 BST
ohira@uniknot.jp
Taxi Booking recurring updates Annually, Tour Booking
 Hello, Kanev

I want my subscription terminated and request my recurring subscription fee returned.

I didn't subscribe as a recurring member, so I ignored your recurring update notice.
But, all of sudden, I received Paypal mail which says I paid to Kanev.

I can not find a menu to quit my subsription. Where is it?

In case Kanev didn't make action properly, I will have Paypal stop paying to Kanev.

Ohira
 
Thursday, 17 August 2017 07:36 BST
martso
SumUp for Taxi Booking J4
Hi Ohira,
all annual renewals are recurring and there is plenty of notifications about that before you subscribe, during the subscription and before each payment cycle. When you signed up for annual subscription you have authorized your PayPal account to automatically transfer the money on the same date every year.

You can easily cancel your subscription through your PayPal account:
You can cancel your subscription at any time by going to your PayPal account > Profile > Profile and Settings > My Money > My pre-approved payments > Update > Click on your subscription and you will see a Cancel link.

We have refunded your last payment because our logs indicate that you haven't downloaded latest version of Taxi Booking.
Are you still using Taxi Booking or have you switched to a different system?

Hope this helps.
Kind regards.
 
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