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#1854 – Waiting vs accepted on cash payment

Posted in ‘Taxi Booking’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Thursday, 26 September 2019 09:10 BST
hopinn
 

How come an order is set as confirmed (email and backend), even though the cash payment option is set as pending?
 
Thursday, 26 September 2019 09:58 BST
martso
Progressive Web App for Joomla, Stripe for Taxi Booking
Hi Mark,

If it is a Cash order it shouldn't be set as Accepted automatically.
Please provide the order number and in a private ticket provide Temporary access to your website back end and FTP so we can investigate further.

Kind regards.
 
Thursday, 26 September 2019 10:25 BST
hopinn
I allready posted my website settings (luchthavenvervoer.be/2020) in another ticket today.

https://www.luchthavenvervoersummer.be/2020/administrator/index.php?option=com_taxibooking&view=order&layout=default&id=8

this is f.i. an order that was set automatically as confirmed.

You may test this site, it is not a live one.

 
Thursday, 26 September 2019 11:16 BST
ronniee
RedSys for Taxi Booking
I was trying to submit a test order, but I couldn't find your booking form https://www.luchthavenvervoer.be/nl/home, please send us the Booking Form URL.

Thanks & Regards
Ronniee

 
Thursday, 26 September 2019 14:14 BST
hopinn
it is a website copy in a subdirectory /2020

so https://www.luchthavenvervoersummer.be/2020/nl/boek-uw-rit
 
Thursday, 26 September 2019 14:55 BST
ronniee
RedSys for Taxi Booking
You haven't set the price per unit distance in correct format, you added 0,86, but this has to be 0.85 (decimal point, not comma). I have corrected the price format. Now, you will see price calculating correctly at frontend. Price was 0 (zero) earlier and all orders with zero price will be considered as free order and hence orders will be accepted automatically.

I have just submitted a test order (#5d8cc17ee689a) using Cash payment method and you will see order status is Waiting.

Please check on your side and let us know if you still find any problem or have any confusion.

Thanks & Regards
Ronniee
 
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