Hi,just realized when people cancel a booking we don't receive a confirmation.how to fix that?the customer receives confirmation if cancellation but we don't get notified about that
#2073 – Not Receiving Cancellations
Posted in ‘Taxi Booking for Joomla’
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tetonmountaintaxi
Authorize.net for Taxi Booking, Stripe for Taxi Booking
ronniee
RedSys for Taxi Booking
Hi Vadim,
We have just tested on our demo booking site. All Super users and Administrators receive the Rejected status order notification email when the user cancels his order.
Please test on your side as well. If the problem still persists, please provide Temporary back end and FTP log in details to your website in a PRIVATE ticket so we can take a closer look and help you with your issue.
Ftp server:
Ftp user:
Ftp password:
Website URL:
Back end URL:
Super user:
Password:
Thanks & Regards
Ronniee
We have just tested on our demo booking site. All Super users and Administrators receive the Rejected status order notification email when the user cancels his order.
Please test on your side as well. If the problem still persists, please provide Temporary back end and FTP log in details to your website in a PRIVATE ticket so we can take a closer look and help you with your issue.
Ftp server:
Ftp user:
Ftp password:
Website URL:
Back end URL:
Super user:
Password:
Thanks & Regards
Ronniee
tetonmountaintaxi
Authorize.net for Taxi Booking, Stripe for Taxi Booking
Ok,this was fixed,super users receive confirmations
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