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#2082 – Problem with the booking module

Posted in ‘Taxi Booking’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Thursday, 20 May 2021 17:37 BST
VictorMonteiro
Taxi Booking recurring updates Annually
 Hello.
We have a problem with the booking module, and this is causing problems for our customers, as they are unable to make reservations directly on the website.
If they use Firefox or Opera browsers, for example, they receive what we show in the image in the attachment (Capt_1 bad). He keeps looking for the field and the next address indefinitely.
If they use Chrome or Edge, it works well, as you can see in the attached image (Capt_2 good).
We thank you to verify what is going on, or what is the reason for this to happen, so that it is possible to resolve this quickly.
Thanks
Attachment
 
Thursday, 20 May 2021 18:26 BST
shariar
Hi,

Please provide Temporary back end and FTP log in details to your website in a PRIVATE ticket so we can take a closer look and help you with your issue.

Issue description:

Ftp server:
Ftp user:
Ftp password:

Website URL:
Back end URL:
Super user:
Password:

Thanks,
- Shariar.
 
Thursday, 20 May 2021 18:36 BST
VictorMonteiro
Taxi Booking recurring updates Annually
 

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