Halloween 2021 SALE - 50% off all new subscriptions at kanev.com

To support you in these hard times we have slashed all prices by 50% OFF until October 31st 2021 on all subscription plans*.

 

At checkout use coupon code (all capital letters): HALLOWEEN2021

 

* Excluding renewals which are already discounted

 

DEVELOPERS PACK also 50% off (includes all our Joomla extensions): Everything for Joomla - Developer's bundle

#2118 – Fontawesome Favicons not showing correctly

Posted in ‘Taxi Booking’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Tuesday, 07 September 2021 22:14 BST
beachalog
Stripe for Taxi Booking, Taxi Booking Drivers, Taxi Booking for Joomla 2.5/3.x
 Hi,

Looks like your component uses the deprecated versions of the Fontawesome icon set. Doesn't show up correctly on my site - at least, not SOME of the icons.

Here's a link: http://pikups.ca/

I REALLY don't want to have to go and manually fix all the html. How can I make sure it's using the correct icons?

Thanks
 
Friday, 10 September 2021 10:18 BST
shariar
Hi,

Please provide Temporary back end and FTP log in details to your website in a PRIVATE ticket so we can take a closer look and help you with your issue.

Issue description:

Ftp server:
Ftp user:
Ftp password:

Website URL:
Back end URL:
Super user:
Password:

Kind regards.
 
Saturday, 11 September 2021 09:17 BST
beachalog
Stripe for Taxi Booking, Taxi Booking Drivers, Taxi Booking for Joomla 2.5/3.x
Hi,

I've already sent you admin access....

However, I had a look, and there's a fontawesome CSS file in Assets, CSS.

According to this, your component is built on Fontawesome 4.3, which is deprecated and has been for a long time. See code from your component below:

@font-face {
font-family: 'FontAwesome';
src: url('../font/fontawesome-webfont.eot?v=4.3.0');
src: url('../font/fontawesome-webfont.eot?#iefix&v=4.3.0') format('embedded-opentype'), url('../font/fontawesome-webfont.woff2?v=4.3.0') format('woff2'), url('../font/fontawesome-webfont.woff?v=4.3.0') format('woff'), url('../font/fontawesome-webfont.ttf?v=4.3.0') format('truetype'), url('../font/fontawesome-webfont.svg?v=4.3.0#fontawesomeregular') format('svg');

That's why it's not showing up correctly on my template, which uses Fontawesome 5 (the up to date version.) Here's some info about upgrading: https://fontawesome.com/v5.15/how-to-use/on-the-web/setup/upgrading-from-version-4

Can you please update your component to use the latest version of Fontawesome? As I said, I REALLY don't want to have to try to fix every instance where this outdated version breaks my template manually.

Thanks.
 
Saturday, 11 September 2021 11:48 BST
shariar
Hi,

We need a temporary FTP access for your server. Your have provided the backend access which is working fine. We will add a fix directly to your server and after that add that improvement to our next release so you can upgrade the package easily.

We have already updated our systems icons using latest version of font awesome. So, it should be a permanent fix for you and you don't have to do it manually.

Please provide Temporary FTP log in details to your website in a PRIVATE ticket so we can take a closer look and help you with your issue.

Issue description:

Ftp server:
Ftp user:
Ftp password:

Website URL:
Back end URL:
Super user:
Password:

Thanks,
- Shariar.
 

Please rate this ticket

Help us improve our support services by rating this ticket from one to five stars, according to how much you are satisfied from the handling of this ticket, one being not satisfied and five being very satisfied.

KANEV Web Development limited is not affiliated with or endorsed by the Joomla Project or Open Source Matters.

KANEV Web Development limited is registered in England and Wales #8902407