#36 – (URGENT) Installation issue on joomla 2.5

Posted in ‘Taxi Booking for Joomla’
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Wednesday, 11 June 2014 00:44 BST
Saba
 Hi .

I purchased this component for our website but I was not able to install it.I installed it the installation went trough and even the module.
It even shows the component in the list of my components but when I click on it I get nothing just a blank page.


Please let me know if it's resolved.
Attachment
Wednesday, 11 June 2014 11:10 BST
martso
SumUp for Taxi Booking J4
Hi Saba,
you can run the installation again if something went wrong while installing.
There is no reason why you would get a blank page if the installation has gone through normally.
If you still have this problem please enable Error reporting in Joomla's configuration and let us know if there are any errors when you visit Taxi Booking's back end.
Alternatively you can provide us with temporary Joomla back end and FTP access through a Private ticket so we can take a closer look for you.
Regards.
 
Wednesday, 11 June 2014 19:01 BST
Saba
Now you are a Super Users .
Please try the joomla backend first.
If you were not able to perform the task via joomla I can ask my manager to give me the FTP access

Thanks
Tuesday, 17 June 2014 13:08 BST
martso
SumUp for Taxi Booking J4
I hope that updating from Joomla 2.5.4 to Joomla 2.5.6 has fixed the problem that was preventing you to see Taxi Booking's back end. If you have any other questions please let us know.
Regards.
 
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