When using RedSys payment plugin it is imperative that you change the numbering of the Orders by going to the back end > Taxi Booking > Settings > Order email settings Set "Enable Custom Invoice number: Yes" Use these options to construct your order numbering: Y - the current year in 4 digits y - the current year in 2 digits m - the current month in 2 digits d - the current day in 2 digits n - the subsequent number of the invoice for each day Please use "n" as a mandatory option to avoid Order number duplicates which will create problems. Make sure you "Save" the settings after you are done editing.

There are 4 types of Order status:

Waiting - this is the default status of Cash (payments not processed by online payment processors) orders. This status means that the order has to be manually checked by the administrator and manually Accepted or Rejected.

Accepted - this is the default status for payments that are successfully processed by an online payment processor. Most payment processors will send a call back with a successful transaction and Taxi Booking will change the order status automatically from Waiting to Accepted. Note: The system is set to send emails on Waiting status and on Accepted status and this may result in very similar emails sent to the customer. To avoid the 2 emails to be sent closely one after the other you can make a change in the Configuration tab of the online payment processor payment type.

Rejected - if an online payment transaction were unsuccessful the order may automatically change to Rejected (depends if the payment processor sends a call back that a transaction has failed). Administrators can manually set orders to Rejected in Order details. An automatic email will be sent to the customer with the new Rejected status. An order will be Rejected also if Taxi Booking is set to allow cancellations ant the customer cancels an order through the front end booking form or through their account.

Archived - each accepted order will be archived 24 hours after the drop off date/time and an automatic email with a review request will be sent to the customer.

You can rename any of the order statuses via Joomla's language override.

Check out the quick video.

Read more: Debug price calculation: video

Custom fields will help you collect additional information or up-sell products and services.

Custom fields can be 5 different types: Input boxes, Text areas, Extras, Option list and Address search (Note: Address search is available only for Daily and Hourly hire booking types).

You have to select which type of Custom field you create after you click on the "New" button.

Input box is designed to collect additional information from your passengers like Terminal and Flight numbers or Address of general areas when used in Special routes. Here you can configure Title, show on Pick up or Drop off or both, Point of interest category the input box will be showed on and whether the input box is Mandatory or not.

Text area is similar to Input boxes but instead of one line, the input box will allow multiple lines and more text added by the customer. This Custom field type is best suited for Messages or Additional information you may require.

Extras Custom field type is to up-sell products or services that will add value to the total of the booking (or can be configured to 0 for free Extras).

Option list is a special field that you can create as a drop-down of choices for your customers to pick from. If you select this field type you will see "Field Options" appear above the Description. Here, you have to create your Options by clicking on "Add new" button which will show a new box for the option name and price (if the option is not for free). You can delete options using the "Remove" button next to each created option.

Address search custom field can also be used for Daily and Hourly hire to capture Pick up address if the customer is not physically coming to your Base of operation.

Note: Each custom field can be assigned to multiple Points of Interest Categories - hold Ctrl and left click to select multiple categories at once.

Translate your Custom fields by assigning them to different languages via the Language dropdown. You will have to create as many Custom fields as languages you use on your booking form.

Settings to display Custom fields in the booking form:
Title: - give your custom field a significant name so you can easily recognise it in the list of Custom fields at the back end.

Published: Yes/No - while you are working on your Custom field or in case you don't require using it you can set this to "No"

Display on: First bookings step/Last booking step left/Last booking step right - pick where you want the custom field displayed.

Show on Pick up: Yes/No - assign the custom field to Pick up points.

Show on Drop off: Yes/No - assign the custom field to Drop off points.

Show on Address: Yes/No - this option will assign the Custom field to Address selection (when your customer is typing an address and uses it from the auto-suggest dropdown).

Show on Hourly hire: Yes/No - this option will assign the Custom field to the Hourly hire tab and will show each time your customers use Hourly hire. This is useful to add Address input boxes to Hourly hire if you are collecting your customers form their address instead of them visiting a specific location.

Show on Shuttles: Yes/No - Yes will assign the custom fields to Shuttles at the Shuttles tab (selection) in The Booking Form.

Show on Return: Yes/No - this option allows you to assign a Custom Field to Return Pick up and Drop off locations. Note: Return trips are with reversed Pick ups and Drop offs so Custom field assignments will automatically reverse as well.

Mandatory: Yes/No - with this option you can decide if the customer can skip this Custom field or has to fill it in/select an option.

Description: The text you type in here will show as a Tooltip over the Custom field Title at The Booking Form and will show when the customer hovers (mouse over) the label at the booking form.

You can mix the above options according to your requirements to show Custom fields at The Booking Form.


To take advantage of Private Tours service type you will have to set at least one Car through Car management "Use for Private tours?: Yes". 
Private tours service type will automatically appear in the Service type drop down at the front-end if you have at least one car set to use for private tours and at least one Private tour created.

After you Save the car, go to the Private tours section.
Click on "New" button in the top left corner of the page.
Name of the tour: - this is the name of the tour as it will appear at the booking form drop-down selection of tours after a user selects Service type > Private toursExample: Windsor castle
Published: Yes/No - before your Private tour goes live you can keep Published: No so it is not shown at the front end.
Number of hours: - indicates how long it takes to complete the Private tour. 
Next, select the POI for Pick up.
You will see a list of all cars set up "Use for Private tours?: Yes" with a brief information on the number of passengers and suitcases they can accommodate. 
There is a "Price" field at the end of each Car section. Here you specify the Price of the Private tour for this car. 

Note: Private tour pricing is for the whole vehicle, not price per passenger.

Description: - you can use this rich text area to write a description about your Private tour. Description will be displayed instead of the Google Map at the front end booking form.


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