#205 – not all cars showing

Posted in ‘Taxi Booking for Joomla’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Thursday, 27 November 2014 16:12 GMT
taxi4u
 Hi, Ive got 6 cars published and availability set for 24hrs but if I select anything but a saloon, i get this message:

No vehicles available for this DateTime, please change DateTime and try again.

Thanks, any ideas? Taxi4u
 
Thursday, 27 November 2014 17:56 GMT
martso
SumUp for Taxi Booking J4
Hi taxi4u,
the reason you don't see more vehicles is that they are booked for the Selected date and time.
Please check your orders.
If you don't want to block off vehicles when booked set Track availability to No for each car.

Hope this helps.
Best regards.
 
Thursday, 27 November 2014 21:23 GMT
taxi4u
Hi That is what has confused me because, there are no other bookings and the settings are like this:
Car Details
Car Type: Estate car
Published: Yes
Minimum Passengers: 0
Maximum Passengers: 4
Suitcase No: 5
Maximum Booster Seat: 3
Maximum Infant Seat: 3
Maximum Child Seat: 3
Description:
Image:
Estate car
Additional Car type charge: 5.00
Price per Unit override: No
Use Tariff: No
Price per Unit: 0.00
Charge per min: 0.00
Hourly rate: No
Minimum hours to hire: 0
Maximum Hours to hire: 0
Price per hour: 0.00
Use as Shuttle: No
Availability
Track Availability: No
Weekdays Availability
Monday 24 hours a day
Tuesday 24 hours a day
Wednesday 24 hours a day
Thursday 24 hours a day
Friday 24 hours a day
Saturday 24 hours a day
Sunday 24 hours a day
Blocked Dates
No blocked dates
 
Friday, 28 November 2014 12:42 GMT
martso
SumUp for Taxi Booking J4
Hi taxi4u,

Please provide Temporary back end and FTP log in details to your website in a PRIVATE ticket so we can take a closer look and help you with your issue.

Issue description:

Ftp server:
Ftp user:
Ftp password:

Website URL:
Back end URL:
Super user:
Password:

Best regards.
 
Friday, 28 November 2014 13:13 GMT
taxi4u
Thank you, requested information now on a private ticket.
 
Friday, 28 November 2014 14:28 GMT 15'
martso
SumUp for Taxi Booking J4
Hi taxi4u,
you are using Taxi Booking for Special routes only.
When you create Special route there is an option Separate prices for each car: which you have set to Yes.
In this case each Car will have it's own price that you can set up in the car table on the same screen.
Cars with price set to 0 will not show at the front end for this Special route (flat rate fare between 2 destinations).

You can either set "Separate prices for each car: No" to use the same price for all of your cars or
Set separate price for each Car in the cars table.

For more information on Special routes (fixed rates) please see this article: http://kanev.com/blog/21-how-to-use-taxi-booking-for-fixed-prices-between-destinations

Hope this helps.
Best regards.
 
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