#365 – Bought The Taxi Bookiing But no download link

Posted in ‘Taxi Booking for Joomla’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Monday, 30 March 2015 18:41 BST
alijan
 hi guys, i just bought the taxi booking for joomla, i received the payment confirmation and everything buti have not recieved the actual product or any download link
Monday, 30 March 2015 18:52 BST
martso
SumUp for Taxi Booking J4
Hi alijan,
after successful purchase you have to log in to kanev.com and click on User menu > My downloads (top right corner Register button will become User menu after log in).

Let us know if you have any problems.
Best regards.
 
Monday, 30 March 2015 19:14 BST
martso
SumUp for Taxi Booking J4
Hi Ali,
please use the ticket system as if you reply to via email it goes to unmonitored mail box (which we occasionally check :) ) and on the support system you will receive help faster and several technicians monitor it and may help you.

The message you are getting:
JFolder create: Could not create directory path ...
Warning: Failed to move file
is not connected to Taxi Booking but rather Joomla itself.
It looks like some of your folders are not writeable (permission is not set to 755) and directory can not be created or files moved.

If you search Google with this problem I'm sure you will be able to find a solution, it may be incorrect writing permissions, wrong path to /tmp folder, not enough PHP memory on your server (unlikely), not enough space on your hosting (Taxi Booking is around 3MB so you will need at least 6MB available space to be able to install it) etc.

Hope this helps.
Let us know if you still have problems.
Best,
 

Please rate this ticket

Help us improve our support services by rating this ticket from one to five stars, according to how much you are satisfied from the handling of this ticket, one being not satisfied and five being very satisfied.

KANEV Web Development limited is not affiliated with or endorsed by the Joomla Project or Open Source Matters.

KANEV Web Development limited is registered in England and Wales #8902407